Tuesday, Nov 28, 2023 | 12:00 AM ET

S4 E8: Unlocking Seamless Healthcare Experiences with Digital Identity

From airports to the world of healthcare, digital identities have seamlessly transformed how we navigate and personalize our experiences.

In this episode, Saul Marquez hosts Jason Sherwin, Senior Director of Business Development at Clear, and Ryan Howells, a Principal at Leavitt Partners and Program Manager at CARIN Alliance. The discussion delves into the significance of digital identity in healthcare. Jason explains how Clear's consumer-facing identity platform, known for its privacy and trust in the aviation industry, can empower safer and more convenient healthcare experiences. Ryan, representing the CARIN Alliance, highlights the importance of identity and patient data access, emphasizing their work in enabling consumers to control their health information. They both describe practical initiatives where consumers can access their health data easily, offering providers and payers the means to streamline processes and enhance patient experiences.

Learn how digital identity solutions can revolutionize healthcare and make patient data more accessible and user-friendly.

About Jason Sherwin:

Jason Sherwin is the Senior Director of Business Development at Clear. He is a passionate strategic thinker who is driven to challenge long-held healthcare standards. Jason has 13 years of expertise in the health technology field, focusing on product planning and commercial growth. In his role at Clear, Jason works cross-functionally with executives and other leaders in marketing, operations, and IT to maximize outcomes.

Jason completed his MBA at the Stern School of Business, which enabled him to apply the principles he learned to his real-world work. His expertise in designing successful strategies for managing organizational change and gauging success was further boosted by his specialization in Leadership & Change Management. Jason also completed his Bachelor of Science at Skidmore College in 2009.

About Ryan Howells:

Ryan Howells is Principal at Leavitt Partners and Program Manager at CARIN Alliance. He focuses on healthcare policy and interoperability issues, working with key stakeholders, including the White House, Congress, HHS, and VHA. His role is instrumental in driving consumer access to healthcare data and enabling interoperability in the healthcare ecosystem.

Ryan is also a Member of the Medicaid Information Technology Architecture (MITA) Governance Board at the Centers for Medicare & Medicaid Services, intending to provide strategic direction and tactic oversight. Ryan has earned his Master of Arts in Health Services Administration at the University of Southern California.

Things You’ll Learn:

  • In healthcare, identity is critical. Getting the patient's identity wrong isn't an option.
  • Streamlining healthcare through digital identity can significantly reduce provider costs and improve patient matching.
  • The 21st Century Cures Act, Fire APIs, and identity-proof credentials are revolutionizing how consumers access their healthcare data.
  • Individuals can prove their identity, for example, when checking in for an appointment with their doctor, through a unique digital identity, similar to taking a selfie.
  • The goal is to place patients in control of their health information, providing a seamless experience.
  • Trust is a crucial aspect, making the digital identity a reliable solution for healthcare data.



Jason SherwinSenior Director of Business Development, CLEAR

Ryan HowellsPrincipal, Leavitt Partners

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