Podcast

Would you rather wait in line at the ER? Or have urgent care come to you?

There is a growing interest in the hospital-at-home model of care. But how do its outcomes compare to care delivered in a traditional setting?

Erin Denholm is Chief Nursing Officer of DispatchHealth, a company that brings the power of the hospital to the comfort of your home.

In her role, Erin works to develop and refine the organization's robust care coordination models, focusing on health equity, social determinants of health and virtual care strategies.

On this episode of HLTH Matters, Erin joins host Dr. Gautam Gulati to discuss the future of hospital-at-home care delivery models.

Erin describes the ecosystem of care DispatchHealth provides and explains why the hospital-at-home model boasts better outcomes and higher patient satisfaction than the traditional healthcare system.

Listen in for Erin’s insight on the cost of hospital-at-home care and learn how the DispatchHealth team identifies and closes gaps in social determinants of health for its patients.

Topics Covered:

• What’s behind the growing interest in delivering care outside the traditional healthcare system
• The ecosystem of care DispatchHealth provides (including urgent care, diagnostics and risk population support)
• How patients are referred to DispatchHealth and what the patient journey looks like
• How DispatchHealth partners with hospitals and why it’s not a threat to a hospital’s business model
• Why the cost of hospital-at-home care is at least 20% lower than care delivered in hospitals
• Erin’s take on why hospital-at-home care boasts better outcomes and higher patient satisfaction
• How the DispatchHealth team closes gaps in terms of social determinants of health
• The role AI might play in keeping people out of the hospital system
• Highlights from the recent DispatchHealth study on the benefits of hospital-at-home care
• Satisfaction ratings among caregivers and family members whose loved ones receive hospital-at-home care

Connect with Erin Denholm

• DispatchHealth
• Erin on LinkedIn

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati

• HLTH
• Dr. Shepherd on X
• Dr. Shepherd on LinkedIn
• Dr. Gulati on X
• Dr. Gulati on LinkedIn

Resources

• CMS Waiver Program
• Research by Dr. Bruce Leff
• DispatchHealth’s Advanced Care White Paper