Wednesday, Dec 13, 2023 | 12:00 AM ET

S4 E15: The Future of Patient-Centric Care: Insights from the Healthcare Technology Frontier

Are you thinking about the user experience? And if you are, kudos to you. If you're not, it's time.

In this episode, Geoff McCleary, VP of Global Connected Health Lead at Capgemini, delves into the intersection of innovation and connected medtech devices in the healthcare industry. Drawing on his personal experience with his son's type 1 diabetes diagnosis, Geoff emphasizes the transformative power of technology in healthcare. He discusses the challenges of balancing innovation with strategic focus, highlighting the need for a well-defined approach. Geoff sheds light on the potential of connected medtech devices to revolutionize patient care, citing examples of improved outcomes and alternative value models. The conversation underscores the importance of user experience, with Geoff offering insights into how Capgemini navigates the complex landscape of patient-centric solutions. 

Tune in and learn about the crucial role of innovation in shaping the future of healthcare.

About Geoff McCleary:

Geoff McCleary is the VP of Global Connected Health Lead at Capgemini, an organization partnering with companies to transform their businesses with the aid of technology. Geoff has over 25 years of experience in leading digital innovation, strategy, and marketing for global clients across the health ecosystem, from pharma and biotech to providers and payers. He specifically helps healthcare and life sciences leaders turn their connected health efforts into value-driving enterprises. 

Geoff, drawing on his personal experience and his son’s case, is also a member of the Board of Directors at the TOPP Foundation, aiming to bring Type One Diabetes families together while increasing public awareness of the disease. 

Things You’ll Learn:

  • Put patients first and make sure healthcare plans have a clear goal so they make a difference in patients' lives.
  • Healthcare is not just about new ideas; it's about making patients' experiences good. Think more about what matters, not just being innovative for no reason.
  • In the past, there were about 100,000 healthcare apps, but most of them weren’t reliable and effective enough.
  • Create solutions that help, think about the users, and keep patient information private.
  • At the end of the day, what the patient wants is the key.


  • Connect with and follow Geoff on LinkedIn.
  • Follow Capgemini on LinkedIn.
  • Visit the Capgemini website here.


Geoff McClearyVP of Global Connected Health Lead, Capgemini Group

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