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Empowering Patients with Human-Centered Healthcare — featuring Dr. Sunita Mishra

In February, Amazon Health announced its acquisition of One Medical. What inspired the collaboration? And what does integration look like between the two organizations? Dr. Sunita Mishra is Chief Medical Officer at <a href="https://health.amazon.com/" target="_blank">Amazon Health</a>, which aims to make it dramatically easier to engage with the services, products and professionals needed to get and stay healthy.  Dr. Andrew Diamond is Chief Medical Officer at <a href="https://www.onemedical.com/" target="_blank">One Medical</a>. He has been a driving force in developing the health system’s approach to care and maintaining its human-centered culture. On this episode of HLTH Matters, Dr. Mishra and Dr. Diamond join hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss what values Amazon Health and One Medical share. Dr. Mishra describes Amazon’s vision for simplifying healthcare, and Dr. Diamond explains how the One Medical model gives its members more agency than the traditional system. Listen in to understand how Amazon’s technological capabilities benefit healthcare delivery and learn how Dr. Mishra and Dr. Diamond are working together to promote patient-focused primary care. Topics Covered<ul><li>Dr. Mishra &amp; Dr. Diamond’s roles at Amazon Health and One Medical </li><li>How Amazon is realizing its vision of making healthcare easier</li><li>The collaborative energy between Amazon Health and One Medical</li><li>How the healthcare system influences the way clinicians see their patients</li><li>What values Amazon Health and One Medical share (and how that makes integration easier)</li><li>How the One Medical model gives its members more agency</li><li>What changes members of One Medical can expect with the Amazon acquisition</li><li>One Medical’s ability to care for patients with chronic disease</li><li>How Amazon’s technological capabilities benefit healthcare delivery</li><li>How Amazon Health thinks about incorporating behavioral health</li></ul> Connect with Dr. Sunita Mishra<ul><li><a href="https://health.amazon.com/" target="_blank">Amazon Health</a></li><li>Dr. Mishra on <a href="https://www.linkedin.com/in/sunitamishra1/" target="_blank">LinkedIn</a></li></ul> Connect with Dr. Andrew Diamond<ul><li><a href="https://www.onemedical.com/" target="_blank">One Medical</a></li><li>Dr. Diamond on <a href="https://www.linkedin.com/in/andrew-diamond-96752b8/" target="_blank">LinkedIn</a></li></ul> Connect with Dr. Jessica Shepherd &amp; Dr. Gautam Gulati<ul><li><a href="https://www.hlth.com/" target="_blank">HLTH</a></li><li>Dr. Shepherd on <a href="https://twitter.com/JShepherd_MD" target="_blank">X</a></li><li>Dr. Shepherd on <a href="https://www.linkedin.com/in/jessica-shepherd-md-mba-5ba9ab66/" target="_blank">LinkedIn</a></li><li>Dr. Gulati on <a href="https://twitter.com/drgautamgulati" target="_blank">X</a></li><li>Dr. Gulati on <a href="https://www.linkedin.com/in/gautamgulati/" target="_blank">LinkedIn</a></li></ul> Resources<ul><li><a href="https://www.onemedical.com/mediacenter/one-medical-joins-amazon/" target="_blank">Amazon’s Acquisition of One Medical</a></li><li><a href="https://ioraprimarycare.com/" target="_blank">One Medical Seniors</a></li></ul>

S4 E14: Empowering Patients with Human-Centered Healthcare — featuring Dr. Sunita Mishra & Dr. Andrew Diamond

Chief Medical Officer

Technology to Curb Provider Burnout—featuring Tom Polen

Today, in the average ICU, there are 35 smart devices with independent alarms, resulting in 750 alarms per patient per day.  And technology that was supposed to make life easier for medical professionals is overwhelming them and contributing to burnout. So, what can innovators do build technology that supports providers and enhances the care experience? Tom Polen serves as President, Chairman and CEO of <a href="https://www.bd.com/en-us" target="_blank">Becton, Dickinson and Company</a> or BD, a $20 billion global medical technology company headquartered in New Jersey. Tom is focused on advancing BDs role in redefining the future of healthcare through innovative technologies and solutions that are changing people&#39;s lives. On this episode of HLTH Matters, Tom joins hosts Dr. Jessica Shepherd and Dr. Guatam Gulati to discuss how the first generation of medical technology contributes to the crisis of provider burnout and what BD is doing to improve the next generation of digital solutions. Tom shares his vision for the at-home health experience, explaining what medical services can be performed by patients and how the role of the clinician will change with the adoption of self-screening and in-home treatments. Listen in for Tom’s insight on AI-enabled medication management and learn how BD identifies the future needs of health care and then invents technologies to advance the world of health. Topics Covered <ul><li>BD’s 125-year history of inventing technology to advance the world of health</li><li>Tom’s experience leading BD through the global pandemic</li><li>What BD is doing to address the crisis of provider burnout in healthcare</li><li>How technology can curb or contribute to provider burnout</li><li>The 2 major issues with the first generation of medical technology</li><li>How BD is using AI to improve the next generation of digital medical devices</li><li>The rapid adoption of AI-enabled medication management and pharmacy automation</li><li>BD’s partnership with Microsoft’s AI team to identify diversion of narcotics</li><li>Tom’s vision for the moving some health care into the home</li><li>What types of medical services can be performed by patients in the home</li><li>How the role of the clinician will change as care moves into the home</li><li>Designing in-home therapies that don’t add friction to the living environment</li></ul> Connect with Tom Polen<a href="https://www.bd.com/en-us" target="_blank">Becton, Dickinson and Company</a>  Connect with Dr. Jessica Shepherd &amp; Dr. Guatam Gulati<a href="https://www.hlth.com/" target="_blank">HLTH</a><a href="https://twitter.com/JShepherd_MD" target="_blank">Dr. Shepherd on Twitter</a><a href="https://www.linkedin.com/in/jessica-shepherd-md-mba-5ba9ab66/" target="_blank">Dr. Shepherd on LinkedIn</a><a href="https://twitter.com/drgautamgulati" target="_blank">Dr. Gulati on Twitter</a><a href="https://www.linkedin.com/in/gautamgulati" target="_blank">Dr. Gulati on LinkedIn</a>  Resources<a href="https://www.forbes.com/sites/robertreiss/2020/05/07/bd-ceo-on-leadership-during-covid-19-crisis-reveals-a-companys-character/?sh=7356c4c43ffc" target="_blank">‘BD CEO on Leadership During COVID-19’ in Forbes</a><a href="https://www.danpink.com/books/when/" target="_blank">WHEN: The Scientific Secrets of Perfect Timing by Daniel H. Pink</a>

S3 Ep10: Technology to Curb Provider Burnout—featuring Tom Polen

Chairman, CEO and President

Closing Gaps in Cancer Care

The future of health equity is within reach, and it&#39;s inspiring to see organizations like City of Hope driving change in the healthcare ecosystem. In this episode, Harlan Levine, President of Health Innovation and Policy at City of Hope, delves into the critical topic of health equity and access to optimal cancer care. Harlan shares insights into healthcare innovation, the value the City of Hope adds to health systems and patients, and the barriers to accessing optimal cancer care, particularly as they relate to health equity. Harlan also discusses potential solutions for eliminating these barriers and paints a compelling picture of the ideal future of health equity. He shares a focus on patient-centered care, collaboration, and innovation, reshaping the healthcare landscape to ensure equitable access to life-saving therapies.  Tune in to gain valuable insights and inspiration from Dr. Harlan Levine&#39;s vision for the future of healthcare. About Harlan Levine:Harlan Levine, M.D., is president of health innovation and policy. He also serves as the chair of the board of AccessHope™, a spinout company from the City of Hope that is focused on serving the employer market and making leading-edge cancer care available to all, regardless of geographical location. Prior to the City of Hope, Dr. Levine held executive roles at UnitedHealth Group, Towers Watson, and Anthem Inc. He currently serves as a board member and secretary for BioScienceLA, as a member of the Keck Graduate Institute’s Board of Trustees, and as a board member for Vida Health, Active Life Scientific, and Reimagine Care. He is on the advisory board for Innovaccer and Laguna Health. For 10 years, he has been a strategic advisor to the founder/chairman of the board of Quantum Health, and now chairs its external clinical advisory board. In addition, he is a member of the Accessibility and Affordability Working Group for the California Institute for Regenerative Medicine and a senior fellow for Health Evolution Forum’s New Models of Care Delivery. He is certified by the American Board of Internal Medicine and licensed by the Medical Board of California. He earned his undergraduate degree from Harvard College and his medical degree from the University of California San Francisco. He interned at Mount Zion Hospital and Medical Center in San Francisco and completed his residency in internal medicine at Cedars-Sinai Health System in Los Angeles. Things You’ll Learn:<ul><li>City of Hope&#39;s Distinctive Strategy: Integrating state-of-the-art research with patient-centric care. Their outreach to underrepresented markets and the introduction of a mobile van for prevention and screening empower communities with NCI-level care accessibility.</li><li>Dr. Harlan emphasized how social determinants of health, including the cost of care, transportation challenges, and insufficient culturally relevant education, contribute to inequalities in cancer care.</li><li>The importance of collaboration, policy adjustments, and the integration of community and academic oncologists. </li><li>The initiatives at City of Hope, including the affiliated company Access Hope, aim to provide expert opinions and cutting-edge cancer care to diverse populations.</li><li>Gain an understanding of the obstacles that create barriers for patients to access the latest advancements in cancer treatment and assess the effects of limited networks on fair access to care.</li></ul>Resources:<ul><li>Connect with and follow Harlan on <a href="https://www.linkedin.com/in/harlan-levine-55901b40/" target="_blank">LinkedIn</a>.</li><li>Follow City of Hope on <a href="https://www.linkedin.com/company/city-of-hope/" target="_blank">LinkedIn</a>.</li><li>Visit the City of Hope website <a href="https://www.cityofhope.org/" target="_blank">here</a>.</li></ul>

S4 E34: Closing Gaps in Cancer Care

President, Health Innovation and Policy

How Technology is Revolutionizing Healthcare Purchases

Technology should be part of the solution, driving better outcomes and greater efficiency in healthcare. In this episode, Caroline Pearson, the Executive Director at Peterson Health Technology Institute, discusses the importance of raising the bar for digital health purchasing. Caroline explains how PHTI engages with stakeholders, including health plans, employers, providers, and clinical advisors, to ensure their evaluations are comprehensive and beneficial. She also emphasizes the need for innovation in technology adoption, especially after the COVID-19 pandemic, and the importance of strong evidence supporting digital health solutions. Finally, Caroline urges the industry to evolve its approach to digital health, emphasizing the necessity for robust evidence to drive the next generation of healthcare delivery. Tune in and learn how PHTI is cutting through the noise and championing evidence-backed digital health solutions! About Caroline Pearson:Caroline Pearson is the Executive Director of the Peterson Health Technology Institute, driving impactful change in the healthcare sector. With a passion for addressing complex healthcare issues, Caroline leads initiatives aimed at creating a high-performing health system that reduces costs and enhances outcomes. She is a nationally-recognized expert in public and private health insurance, prescription drugs, and aging issues.  Caroline has two decades of consulting experience providing data-driven analysis and strategic advice to healthcare stakeholders. Currently at PHTI, she oversees programs dedicated to improving healthcare data, fostering better market functioning, and revolutionizing digital health purchasing. Caroline&#39;s commitment to tackling industry challenges reflects in her role, where she actively contributes to shaping a future where technology plays a pivotal role in delivering quality healthcare.  Things You’ll Learn:<ul><li>Patients deserve equal or better clinical outcomes from digital tools, backed by evidence.</li><li>It&#39;s time to evolve how we think about digital health and drive towards better evidence.</li><li>The Peterson Health Technology Institute evaluates digital health tools based on clinical benefit and budget impact.</li><li>PHTI focuses on innovative technology-based solutions that disrupt the system and deliver value.</li><li>Technology has the potential to drive better outcomes and produce greater efficiency.</li></ul>Resources:<ul><li>Connect with and follow Caroline Pearson on <a href="https://www.linkedin.com/in/pearsoncaroline/" target="_blank">LinkedIn</a>.</li><li>Follow Peterson Healthcare Technology Institute on <a href="https://www.linkedin.com/company/peterson-health-technology-institute/" target="_blank">LinkedIn</a> and visit their <a href="https://phti.com/" target="_blank">website</a>.</li></ul>

S4 E22: How Technology is Revolutionizing Healthcare Purchases

Executive Director

Podcast

S4 E14: Empowering Patients with Human-Centered Healthcare — featuring Dr. Sunita Mishra & Dr. Andrew Diamond

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