Thursday, Jun 29, 2023 | 12:00 AM ET

S3 Ep52: Solving the Healthcare Equity Problem as a Whole—featuring Rajeev Singh

Let's stop talking about how hard healthcare is and improve the experience of its users.

In this episode of the HLTH Matters Podcast, Rajeev Singh talks about how Accolade, the company he is CEO and chairman of, is working to provide a broad spectrum of solutions to tackle challenges healthcare has faced to make it more equitable. Accolade chose to be an umbrella solution for healthcare users, following their journeys and learning about their conditions and obstacles to improve their outcomes and their lives, and lower costs. Rajeev discusses health equity, diving into the structural and foundational challenges Accolade is tackling like affordability and access to virtual primary care and behavioral health specialists around the country. On top of the navigation factor, Accolade also thinks of adjacent factors that can impact the patients’ journeys like physician quality and cost.

Tune in to learn how Accolade is working to make health equity a reality! 

About Rajeev Singh:

Rajeev Singh is the CEO and chairman of the Board of Directors at Accolade (Nasdaq: ACCD). He joined Accolade as CEO in November of 2015, leading the organization’s strategy and operations through high growth.  

In 2020, Singh led Accolade through one of the first digital healthcare Initial Public Offerings of the year. The following year, he led the company through nearly $1 billion in acquisitions of 2nd.MD, PlushCare, and HealthReveal. Accolade now works with over 700 employers and health plans serving over 11 million people across the United States.  

Prior to joining Accolade, he co-founded Concur, the global leader in travel and expense management, in 1993. Concur went public (Nasdaq: CNQR) in 1998 and grew to more than $800mm in revenue, over 4,000 employees, and more than 25,000 customers before being acquired by SAP AG for $8.3 billion in 2014. Singh was president and chief operating officer as well as a member of the board of directors at Concur.  

Singh graduated from Western Michigan University with a BSE. Today, he serves on the board of Avalara (NYSE: AVLR), a top provider of cloud-based tax compliance automation for businesses; Amperity, an intelligent customer data platform; Seattle Children’s Hospital Foundation; and the University of Washington Foundation. He lives in Seattle with his wife, Jill, and their 2 children. 

Things You’ll Learn:

  • Accolade defines health equity as the responsibility to ensure everyone has the inalienable human right to high-quality healthcare. 
  • If you live in specific neighborhoods in the United States or are part of a particular minority group, you might not have access to a primary care physician. 
  • The LGBTQ+ population struggles to find the primary care and behavioral health they need within a shared life experience.
  • The biggest financial challenge most people face in their lives is affording healthcare.
  • 2020 made access to virtual care mainstream in the United States, creating an opportunity that has to be embraced. 



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