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Creative Work Models for Clinical Labor—featuring Aamer Mumtaz

Revolutionizing the clinical labor marketplace in healthcare has always sounded challenging. In this episode, Aamer Mumtaz, Senior Vice President of Growth and Operations, talks about how ShiftMed proposes a solution to the nurse staffing shortage with a technology-based platform for healthcare systems and facilities. As a society, nursing jobs still need to be given the financial incentives they deserve. ShiftMed seeks to change that with a flexible model that uses a W-2-based local workforce supported by the company and its platform to avoid contract labor. Aamer explains how the hiring system works and how employees can have a good work experience without worrying about transportation, thanks to a partnership with Uber. Tune in to learn how ShiftMed’s work model takes care of healthcare workers so they can care for patients! About Aamer Mumtaz:Aamer is a healthcare operations and growth expert with over 20 years of broad-based experience as a transformation leader. In addition to advising complex healthcare systems and facilities on strategies to address systemic operational and strategic challenges, Aamer has served as a successful growth and operations executive in multiple digital health labor marketplaces. He has a particular focus on workforce transformation and is passionate about developing and implementing equitable and sustainable labor solutions in healthcare. Things You’ll Learn:<ul><li>There was about a 27% turnover for nursing in the United States in 2022; after 2023 more than half of healthcare systems will be in a severe shortage.</li><li>A third of all staffing dollars and a quarter of all staffing hours are provided by contract labor. </li><li>Most travel nursing contracts range from 12 to 13 weeks on average.</li><li>Nurses have never had the right financial structures or incentives to consider patient care a career.</li><li>ShiftMed works with W-2 employees and pays their payroll taxes, giving them workers&#39; compensation and other benefits like transportation.</li><li>ShiftMed allows health systems and facilities to book employees weeks in advance and change their needs as time comes close. Still, it also allows them to book guaranteed shifts, which are appealing to employees as they will have some security.</li></ul> Resources:<ul><li>Connect with and follow Aamer Mumtaz on <a href="https://www.linkedin.com/in/aamer-mumtaz-42a93b/" target="_blank">LinkedIn</a>.</li><li>Follow ShiftMed on <a href="https://www.linkedin.com/company/shiftmed/" target="_blank">LinkedIn</a>.</li><li>Explore the ShiftMed <a href="https://www.shiftmed.com/" target="_blank">Website</a>.</li></ul>

S3 Ep33: Creative Work Models for Clinical Labor—featuring Aamer Mumtaz

Senior Vice President of Growth and Operations

Making Healthcare Data Work

Prioritizing data integrity and seamless interoperability will have a transformative impact in the increasingly digitized healthcare ecosystem. In this episode, Charlie Harp, founder and CEO of Clinical Architecture, talks about the challenges and importance of data quality and interoperability within the healthcare sector. He emphasizes the complexities involved in evaluating data quality and implementing strategies for its improvement. Charlie highlights the importance of comprehensive measurement and the need for strategic investments and technological advancements to address these challenges effectively. Moreover, he underscores the significance of maintaining flexibility in data usage to accommodate the decentralized nature of healthcare and the critical role that high-quality, accessible data plays in improving healthcare services and ultimately influencing patient outcomes. Tune in and learn more about the need for continued efforts and advancements in the field of data management to meet the evolving demands of the healthcare industry!  About Charlie Harp:Charlie Harp is the founder and CEO of Clinical Architecture, an industry-leading healthcare data quality solutions provider. Charlie has over 35 years of experience as a healthcare software engineer focused on creating tools to better utilize and understand data. He led his team to develop the first deterministic algorithm-based engine for automating semantic interoperability. Charlie often speaks on clinical data quality and usability and is the host of the Informonster Podcast. Things You’ll Learn:<ul><li>Evaluating data quality in healthcare involves assessing millions of data points for each patient.</li><li>Improving data quality in healthcare is not just a technical task but a strategic endeavor that necessitates significant investment and allocation of resources.</li><li>Achieving healthcare data interoperability requires balancing standardized data practices with the flexibility needed for different healthcare institutions to operate effectively.</li><li>Technology can play a significant role in alleviating the burden of data quality management, allowing for more efficient and accurate data assessment and integration.</li><li>Despite challenges, incremental steps are being taken in the healthcare industry to enhance data quality and management, reflecting the dedication of healthcare professionals and the industry&#39;s commitment to progress.</li></ul>Resources:<ul><li>Connect with and follow Charlie Harp on <a href="https://www.linkedin.com/in/charles-e-harp/" target="_blank">LinkedIn</a>.</li><li>Follow Clinical Architecture on <a href="https://www.linkedin.com/company/clinical-architecture/" target="_blank">LinkedIn</a>.</li><li>Visit the Clinical Architecture <a href="https://clinicalarchitecture.com/data-quality-hlthmatters/" target="_blank">Website</a>!</li><li>Listen to the Informonster podcast <a href="https://clinicalarchitecture.com/podcast/" target="_blank">here</a>!</li></ul>

S4 E1: Making Healthcare Data Work

Founder and CEO

Leveraging Tech to Apply New Biomedical Discoveries — featuring Lloyd Minor of S

S1 Ep4: Leveraging Tech to Apply New Biomedical Discoveries — featuring Lloyd Minor of Stanford Medicine

Dean

Empowering Crisis Response and Treatment—featuring Nishi Rawat

Here’s an interesting take on leveraging existing technology and care structures to address the mental health crisis. In this episode, Nishi Rawat, Chief Clinical Innovation Officer at Bamboo Health, talks about working with the OpenBeds initiative to improve access to mental health and substance disorder treatments. OpenBeds integrates with the new 988 crisis helpline, allowing for efficient digital intake, assessment, and dispatching of mobile crisis teams, keeping individuals out of hospitals and directing them to crisis stabilization units. She shares how 988 has received over 2 million calls, chats, and texts six months after its launch, highlighting the significant need for such services and the decrease in mental health stigma. Dr. Rawat also identifies physical pain, economic disparities, and mental distress as drivers of the mental health and substance use crisis, emphasizing that while technology can assist, hands-on care remains essential. Listen to this episode and learn how Dr. Nishi Rawat is leading a fundamental transformation in healthcare for mental health access and treatment!  About Nishi Rawat:Nishi Rawat, MD, MBA, is a critical care physician and health leader working at the intersection of medicine, public health, and technology. She has dedicated her career to improving healthcare access and outcomes for all with a focus on behavioral health within the lens of whole-person care.  As Chief Clinical Officer at Bamboo Health, Rawat focuses on developing innovative solutions and products that improve whole-person care by bridging healthcare silos and reducing fragmentation across the healthcare industry, which will improve patient outcomes and reduce costs across the healthcare industry.  Rawat began her healthcare career as an emergency medicine and critical care physician at Johns Hopkins. As a healthcare faculty member and researcher, she led quality measure development and implementation at Johns Hopkins Armstrong Institute for Patient Safety and Quality. Clinically, she experienced the frustration of locating definitive care for patients with behavioral health conditions, which led to the development of OpenBeds in 2015, a software platform to expedite access to care. In 2018, Bamboo Health acquired OpenBeds. The OpenBeds system now serves 15 states to improve access to behavioral health and crisis care. The OpenBeds platform was recognized as a “Best Behavioral Health Company” finalist for the UCSF Digital Health Awards in 2019. The platform’s Crisis Management System module was named a Best-in-Class finalist for the “Mental and Behavioral Health Category” of the UCSF Digital Health Awards in 2022.   Through her work, Rawat is intimately familiar with the challenges faced by various stakeholders, including the public, hospitals, health systems, health plans, treatment providers, and county and state governments. She uses her current role to look for ways technology can help overcome those challenges, not by replacing providers, but by amplifying hands-on care.  As a member of Bamboo Health’s executive leadership team, Rawat uses her clinical expertise and experience in building and innovating IT solutions as a thought leader. A sought-after speaker and contributor to external media, some notable contributions include being named to Becker’s “Women Power Players in Health IT” and “Women in Health IT to Watch in 2022 and 2023,” lists and serving as a keynote speaker for NCQA’s Quality Talks in 2022.  Rawat completed her residency and fellowships at Johns Hopkins and Harvard, M.D at Queen’s, B.Sc. from McGill, and MBA from Georgetown. Things You’ll Learn:<ul><li>OpenBeds develops digital networks and systems to facilitate closed-loop referrals for mental health and substance use services.</li><li>988 serves as the behavioral health equivalent of 911, providing an easy-to-remember number for individuals in crisis to connect with a clinician or non-clinician via phone, text, or chat. </li><li>The professionals at 988 listen, attend to the person&#39;s needs, and ensure they receive the necessary care.</li><li>Certain states have implemented a 988 tax to generate funds for the clinical infrastructure and technological integration required to support the crisis response initiative.</li><li>Within the first six months, the 988 helplines have recorded over 2 million calls, texts, and chats, highlighting its substantial usage and service demand.</li><li>The mental health and substance use crises are driven by physical pain, economic disparities, and mental distress.</li><li>While technology is valuable, more is needed to replace the vital role of hands-on care in effectively addressing these urgent challenges.</li></ul> Resources:<ul><li>Connect with and follow Nishi Rawat on <a href="https://www.linkedin.com/in/nishi-rawat-md-mba-23ba3115/" target="_blank">LinkedIn</a>.</li><li>Follow Bamboo Health on <a href="https://www.linkedin.com/company/bamboo-hlth/" target="_blank">LinkedIn</a>.</li><li>Visit the Bamboo Health <a href="https://bamboohealth.com/" target="_blank">Website</a>!</li><li>Discover more about the OpenBeds solution here!</li><li>Reach out to Bamboo Health at Connect@BambooHealth.com</li><li>Learn more about the SAMHSA 988 Suicide &amp; Crisis Lifeline <a href="https://www.samhsa.gov/find-help/988" target="_blank">here</a>!</li></ul>

S3 Ep54: Empowering Crisis Response and Treatment—featuring Nishi Rawat

Chief Clinical Officer

Podcast

S3 Ep33: Creative Work Models for Clinical Labor—featuring Aamer Mumtaz

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