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Technology to Curb Provider Burnout—featuring Tom Polen

Today, in the average ICU, there are 35 smart devices with independent alarms, resulting in 750 alarms per patient per day.  And technology that was supposed to make life easier for medical professionals is overwhelming them and contributing to burnout. So, what can innovators do build technology that supports providers and enhances the care experience? Tom Polen serves as President, Chairman and CEO of <a href="https://www.bd.com/en-us" target="_blank">Becton, Dickinson and Company</a> or BD, a $20 billion global medical technology company headquartered in New Jersey. Tom is focused on advancing BDs role in redefining the future of healthcare through innovative technologies and solutions that are changing people&#39;s lives. On this episode of HLTH Matters, Tom joins hosts Dr. Jessica Shepherd and Dr. Guatam Gulati to discuss how the first generation of medical technology contributes to the crisis of provider burnout and what BD is doing to improve the next generation of digital solutions. Tom shares his vision for the at-home health experience, explaining what medical services can be performed by patients and how the role of the clinician will change with the adoption of self-screening and in-home treatments. Listen in for Tom’s insight on AI-enabled medication management and learn how BD identifies the future needs of health care and then invents technologies to advance the world of health. Topics Covered <ul><li>BD’s 125-year history of inventing technology to advance the world of health</li><li>Tom’s experience leading BD through the global pandemic</li><li>What BD is doing to address the crisis of provider burnout in healthcare</li><li>How technology can curb or contribute to provider burnout</li><li>The 2 major issues with the first generation of medical technology</li><li>How BD is using AI to improve the next generation of digital medical devices</li><li>The rapid adoption of AI-enabled medication management and pharmacy automation</li><li>BD’s partnership with Microsoft’s AI team to identify diversion of narcotics</li><li>Tom’s vision for the moving some health care into the home</li><li>What types of medical services can be performed by patients in the home</li><li>How the role of the clinician will change as care moves into the home</li><li>Designing in-home therapies that don’t add friction to the living environment</li></ul> Connect with Tom Polen<a href="https://www.bd.com/en-us" target="_blank">Becton, Dickinson and Company</a>  Connect with Dr. Jessica Shepherd &amp; Dr. Guatam Gulati<a href="https://www.hlth.com/" target="_blank">HLTH</a><a href="https://twitter.com/JShepherd_MD" target="_blank">Dr. Shepherd on Twitter</a><a href="https://www.linkedin.com/in/jessica-shepherd-md-mba-5ba9ab66/" target="_blank">Dr. Shepherd on LinkedIn</a><a href="https://twitter.com/drgautamgulati" target="_blank">Dr. Gulati on Twitter</a><a href="https://www.linkedin.com/in/gautamgulati" target="_blank">Dr. Gulati on LinkedIn</a>  Resources<a href="https://www.forbes.com/sites/robertreiss/2020/05/07/bd-ceo-on-leadership-during-covid-19-crisis-reveals-a-companys-character/?sh=7356c4c43ffc" target="_blank">‘BD CEO on Leadership During COVID-19’ in Forbes</a><a href="https://www.danpink.com/books/when/" target="_blank">WHEN: The Scientific Secrets of Perfect Timing by Daniel H. Pink</a>

S3 Ep10: Technology to Curb Provider Burnout—featuring Tom Polen

Chairman, CEO and President

Technology for High-Quality Care—featuring Dr. Taha Kass-Hout

The next decade will be about making sense of all digitized data; to structure it, AI, the cloud, and machine learning will play an important role.  Nowadays, patients walk around with thousands of unstructured data points on everything they interact with, their devices, the cloud, and their paper records. In this episode, Taha Kass-Hout, Director of Machine Learning and Chief Medical Officer at Amazon Web Services, talks about how AWS enables healthcare customers with AI, ML, and cloud technology to offer convenient, personalized, and high-quality care. They’ve developed purpose-built health services that extract and structure digitized information using analytics and machine learning. He breaks down the Amazon HealthLake Imaging and Analytics services, and briefly speaks about Comprehend and Transcribe Medical, all machine learning tools that allow storage, structure, and secure data analytics.  Tune in and learn how AWS will help healthcare make the most out of patients’ data with the help of its new features! About Taha Kass-Hout:Taha Kass-Hout, MD, MS is the Director of Machine Learning and Chief Medical Officer at Amazon Web Services (AWS) and leads AWS Health AI strategy and efforts. He led teams at Amazon responsible for developing the science, technology, and scale for Covid-19 lab testing, including Amazon’s first FDA authorization for testing our associates—later offered to the public for at-home testing. A physician and bioinformatician, Taha served two terms under President Obama, including as the first Chief Health Informatics officer at the FDA. During this time as a public servant, he pioneered the use of emerging technologies and the cloud (the CDC’s electronic disease surveillance) and established widely accessible global data sharing platforms: openFDA, which enabled researchers and the public to search and analyze adverse events data, and precisionFDA, part of the Presidential Precision Medicine initiative. Taha holds Doctor of Medicine and Master of Science in biostatistics degrees from the University of Texas and completed clinical training in Interventional Cardiology at Harvard Medical School’s Beth Israel Deaconess Medical Center. Things You’ll Learn:<ul><li>Amazon invented the cloud with Amazon Web Services, the widely available and adopted cloud platform with over 200 features and services from data centers worldwide. </li><li>AWS helps healthcare and life science customers with breakthrough and ever-evolving medical innovations.</li><li>In the last ten years, digitized medical record data went from 15% to almost 98%. </li><li>Although medical records are digitized, about 97% of this data goes unused.</li><li>Amazon HealthLake allows customers to store, transform, and analyze their structured and unstructured health information in the cloud at a petabyte scale. </li><li>Amazon HealthLake has an Imaging service and an Analytics service.</li><li>Just looking at medical imaging, 5.5 billion studies and procedures are done every year globally, which doubles the amount made ten years ago.</li><li>Healthcare costs $8 trillion globally, and yet, 40% of the world’s population currently doesn&#39;t have access to care.</li></ul> Resources:Connect with and follow Taha Kass-Hout on <a href="https://www.linkedin.com/in/tahak/" target="_blank">LinkedIn.</a>Follow Amazon Web Services on <a href="https://www.linkedin.com/company/amazon-web-services/" target="_blank">LinkedIn</a>.Discover the Amazon Web Services <a href="https://aws.amazon.com/" target="_blank">Website</a>!

S3 Ep3: Technology for High-Quality Care—featuring Dr. Taha Kass-Hout

Chief Medical Officer and Vice President

The Beat: Decoding the Future of Healthcare Investment

Investing is both an art and a science, requiring a nuanced blend of strategic thinking and analytical evaluation.In this episode, Josh Flum, Managing Partner at LRVHealth, shares insights into LRVHealth&#39;s unique approach, emphasizing strategic investors as LPs and an integrated model connecting incumbents and innovators. Josh delves into LRVHealth&#39;s investor pattern recognition, focusing on durable trends and long-term value creation. He also provides a nuanced perspective on the current healthcare market and touches on the need for fundamental analysis and the enduring impact of shifts like risk-based insurance models. Josh discusses the complexities of the macroeconomic market, which also presents challenges and opportunities for health tech startups. He strongly advocates for the return to fundamentals and the importance of understanding the evolving healthcare landscape. Finally, Josh expresses his opinion around key themes that will shape the industry, including shifts in insurance models, regulatory changes, and the growing influence of consumerism in healthcare. Tune in to gain valuable insights into the art of venture investing in healthcare and discover where real opportunities lie! About Josh Flum:Josh Flum is a Managing Partner at LRVHealth, a company that invests in healthcare ideas. LRVHealth has a skilled team of healthcare experts and partners with others to support new healthcare companies.  Before LRVHealth, Flum worked for 20 years at CVS Health in different roles. His latest role there was as Chief Strategy &amp; Business Development Officer, where he handled challenges in the changing healthcare world. Flum led significant changes, like combining CVS Health and Aetna and starting CVS Health Ventures, a fund to support new digital health businesses. He played key roles in senior positions, leading growth in CVS Health’s Retail Pharmacy Division through new and smart ideas.  Flum studied at Tufts University and Yale Law School. He began his career working for a U.S. Court of Appeals judge and then at a law firm. Later, he joined the Boston Consulting Group, focusing on the consumer and retail fields. Things You’ll Learn:<ul><li>Investing is both an art and a science, requiring a nuanced blend of strategic thinking and analytical evaluation.</li><li>Market dynamics resemble a pendulum, with current positioning influenced by past trajectories. Understanding this informs future directions and decision-making.</li><li>The surge in digital health solutions during the COVID crisis highlights the transformative potential of technology in healthcare.</li><li>Amid market challenges, it&#39;s crucial to reassess and prioritize the fundamental aspects of healthcare for the coming years.</li><li>There are upcoming changes in how new therapies will be brought to market, commercialized, and integrated into the system for patient access. This includes the exploration of new insurance models to facilitate the payment for these therapies.</li></ul> Resources:<ul><li>Connect with and follow Josh Flum on <a href="https://www.linkedin.com/in/josh-flum-b5153b4/" target="_blank">LinkedIn</a>.</li><li>Follow LRVHealth on <a href="https://www.linkedin.com/company/lrvhealth/" target="_blank">LinkedIn</a> and visit their <a href="https://www.lrvhealth.com/" target="_blank">website</a>.</li></ul>

S1 E5: The Beat: Decoding the Future of Healthcare Investment

Managing Partner

A Value-Based Model of Virtual Primary Care—featuring Dr. Tom X. Lee

Imagine having 24/7 access to your primary care physician. Doctors and patients alike are frustrated with the current model of rushed visits and disconnected care. But what if there is a better way? What if we leverage a combination of virtual and in-person support to deliver a new model of value-based care? Dr. Tom X. Lee is CEO of <a href="https://galileo.io/" target="_blank">Galileo</a>, a next-generation healthcare delivery system that uses innovative mobile technology to improve the quality and affordability of medical care for all.  Prior to Galileo, Dr. Lee helped grow One Medical into a leading primary care group with more than 70 locations across the United States. On this episode of HLTH Matters, Dr. Lee joins host Dr. Jordan Shlain to discuss how patients access the Galileo app, describing how it either functions as your primary care physician or adjunct to your PCP. Dr. Lee explains how his team recruits the physicians that staff Galileo and explores which medical conditions require a relationship with the provider—and which ones do not. Listen in for Dr. Lee’s advice for other healthcare entrepreneurs and learn how virtual primary care, when done right, can both improve quality and lower the cost of care. Topics Covered<ul><li>What inspired Dr. Lee to name his new company Galileo</li><li>The key issues with the current care model that Galileo addresses</li><li>How a patient accesses the Galileo app and how much it costs</li><li>How Dr. Lee’s team recruits full-time physicians to staff Galileo</li><li>Which medical conditions require a relationship with a provider (and which ones don’t)</li><li>What surprised Dr. Lee about the digital delivery of orthopedic medicine</li><li>How Galileo functions as your PCP or adjunct to your PCP</li><li>How Dr. Lee thinks about prescribing medication through Galileo</li><li>How the pandemic affected digital health in general and Galileo specifically</li><li>Dr. Lee’s top lessons learned from building One Medical</li><li>The potential to make virtual primary care the new normal</li><li>Dr. Lee’s mission to improve quality and lower cost of care</li></ul> Connect with Dr. Tom X. Lee<a href="https://galileo.io/" target="_blank">Galileo</a> Connect with Dr. Jordan Shlain<a href="https://www.hlth.com/" target="_blank">HLTH</a><a href="https://twitter.com/DrShlain" target="_blank">Dr. Shlain on Twitter</a><a href="https://www.linkedin.com/in/drjordanshlain/" target="_blank">Dr. Shlain on LinkedIn</a> Resources <a href="https://www.onemedical.com/" target="_blank">One Medical</a>

S3 Ep8: A Value-Based Model of Virtual Primary Care—featuring Dr. Tom X. Lee

CEO & Founder

Podcast

S3 Ep10: Technology to Curb Provider Burnout—featuring Tom Polen

FEATURING