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Powering Smarter Healthcare Decisions—featuring Mark Menton

‘Shopping’ for healthcare is no easy task. Most health plan websites and mobile apps are challenging to navigate, offering search results that are little more than a list of doctors or clinics. But <a href="https://healthsparq.com/" target="_blank">HealthSparq</a> is on a mission to make the process easier, giving people the information they need to find the right practitioner and get the right care at the right time. Mark Menton is the General Manager of HealthSparq, a technology company that partners with health plans to help members make smarter healthcare decisions. Mark’s team is committed to sharing cost and quality information about doctors, medical services, doctors and medication with its 80 million members across the US. Mark has nearly two decades of experience in member guidance solutions, serving as CEO of ClarusHealth Solutions before its acquisition by HealthSparq in 2014. On this episode of HLTH Matters, Marcus joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss HealthSparq’s approach to helping people find a doctor they relate to and humanizing the language of healthcare. Mark reflects on what differentiates healthcare from other consumer experiences, describing how he thinks about personalizing the member experience without violating people’s privacy. Listen in for Mark’s insight on the benefits of delivering the right care at the right time and learn how HealthSparq is working with health plans to drive awareness and utilization of their mobile apps. Topics Covered <ul><li>How HealthSparq works with health plans to help members make smarter healthcare decisions</li><li>HealthSparq’s approach to matching people with a doctor they can relate to</li><li>How HealthSparq is humanizing the language of healthcare</li><li>How Mark thinks about personalizing the member experience without violating people’s privacy</li><li>The cost and quality benefit of helping people get the right care at the right time</li><li>What metrics Mark’s team uses to measure their success</li><li>Why HealthSparq physician reviews focus on the quality of the experience and not clinical delivery</li><li>HealthSparq’s work with health plan partners to drive awareness and utilization of their mobile apps</li><li>What differentiates healthcare from other consumer experiences</li><li>How Mark defines health as the ability to live your life and healthcare as a ‘necessary evil’</li></ul>  Connect with Mark Menton<a href="https://healthsparq.com/" target="_blank">HealthSparq</a>  Connect with Dr. Gautam Gulati &amp; Dr. Jordan Shlain<a href="https://www.hlth.com/" target="_blank">HLTH</a><a href="https://twitter.com/drgautamgulati" target="_blank">Dr. Gulati on Twitter</a><a href="https://www.linkedin.com/in/gautamgulati" target="_blank">Dr. Gulati on LinkedIn</a><a href="https://www.linkedin.com/in/drjordanshlain/" target="_blank">Dr. Shlain on LinkedIn</a><a href="https://twitter.com/DrShlain" target="_blank">Dr. Shlain on Twitter</a> Resources<a href="https://www.clearme.com/mobileapp" target="_blank">CLEAR App</a> Introductory Quote[4:40] “You’re trying to find a doctor that you can trust [and] that you’re comfortable with because you’re going to build a relationship. Our head of design and research has joked for years [that] it&#39;s more Match.com than Google.”

S2 Ep9: Powering Smarter Healthcare Decisions—featuring Mark Menton

The Future of Health: Blurring Traditional Healthcare Boundaries—featuring Simon

We need to redefine healthcare for businesses to treat it properly. In this episode, Simon Gisby, leader of Risk and Financial Advisory, and leader of Healthcare Strategy and Growth Practice at Deloitte Corporate Finance, discusses how to build a business that adds value to healthcare focusing on the customers. He questions what we have defined as healthcare and broadens its definition to cover humans&#39; physical, mental, spiritual, and financial status, amongst other possible environmental determinants. If healthcare were treated as something preventive, taking into account these social determinants would be beneficial, as Simon highlights. He compares and contrasts pipeline and platform businesses, delving into why the industry is moving towards adopting the latter as a path to tackle root causes and positively impact consumers’ outcomes. Simon also mentions how health ecosystems and platforms can address health equity through education and treating care holistically. Tune in and listen to what Simon Gisby has to say about the future of healthcare with how platform businesses can change health ecosystems for the better! About Simon Gisby:Simon is a principal and the Life Sciences and Health Care Group leader with Deloitte Corporate Finance LLC (DCF) and a principal in Deloitte Transactions and Business Analytics LLP. He has more than 20 years of investment banking experience focused on the healthcare industry. Prior to joining DCF, Simon was a director with Houlihan Lokey where he specialized in the financial restructuring of healthcare companies. Simon was previously a director in the Global Healthcare Investment Banking Group of UBS Investment Bank, where he structured and completed numerous mergers and acquisitions, initial public offerings, and other capital markets transactions. Simon started his career at Chase Manhattan Bank. Simon has lectured on and contributed to numerous articles on the healthcare industry and M&amp;A strategy. He is regularly quoted in the national media and is a contributor to the M&amp;A Advisor/Best Practices of Deal Makers. In 2014, Simon was awarded The M&amp;A Advisor Healthcare Restructuring Deal of the Year and in 2013, he was awarded The M&amp;A Advisor Healthcare Deal of the Year. Simon&#39;s clients include multinational medical device and pharmaceutical companies, national and regional health plans and hospital systems, multi-specialty physician groups, and ancillary service healthcare companies. <a href="https://www2.deloitte.com/xa/en/profiles/sgisby.html" target="_blank">Source</a> Things You’ll Learn:<ul><li>Deloitte is the largest professional services firm and the largest healthcare practice globally.</li><li>Pipeline businesses grow the traditional way: through expanding their geography, adding a new product, or scaling through vertical or horizontal integration.</li><li>Platform grow by taking in feedback from consumers and creating relationships that make them faster, more accurate, and have better outcomes.</li><li>Health ecosystems consist of connections and networks of companies and different business models that approach and cover health and wellness.</li><li>Healthcare costs in the United States pick up about 18% of GDP.</li><li>One way to address the health equity problem is through education focused on healthcare outcomes for stakeholders.</li><li>Platform businesses are the most valuable businesses.</li></ul> Resources:<ul><li>Connect with and follow Simon Gisby on <a href="https://www.linkedin.com/in/simon-gisby-58126913/" target="_blank">LinkedIn</a>.</li><li>Follow Deloitte on <a href="https://www.linkedin.com/company/deloitte/" target="_blank">LinkedIn</a>.</li><li>Explore the Deloitte <a href="http://www2.deloitte.com/" target="_blank">Website</a>!</li></ul>

S3 Ep9: The Future of Health: Blurring Traditional Healthcare Boundaries—featuring Simon Gisby

Principal

Just How Much Can Remote Patient Monitoring Technology Scale? —featuring Dan Vah

Since the pandemic many health care providers have shifted to a remote approach. Though, not every provider looks to improve the root of total health. How can we power proactive, predictive health from real-time patient data with prevention in mind - all remotely? Dan Vahdat is the CEO and Founder of Medopad, a global HealthTech AI company with a vision to create a world where people can live longer. His professional career spans from IT to medical technology including several years at Johns Hopkins University. On this episode of HLTH Matters, Dan joins hosts Dr. Gautam Gulati and Dr. Jordan Shlain to discuss the future of remote patient monitoring not only in the U.S. but in countries around the entire world. He describes exactly how the remote monitoring process works for clients at Huma, the constraints found in America compared to other countries, as well as how technology can help at a scale compared to physical care alone. Listen in to how Huma is working with countries all over the world to provide remote care that brings each patient proactive data that allows Huma to power predictive health and prevention. Topics Covered <ul><li>What Huma does and how the company came about</li><li>How the remote monitoring process works at Huma</li><li>What the exact care process looks like for clients</li><li>How technology innovations have benefited the health care system</li><li>How Dan and his team are handling the flow of communications at Huma</li><li>Dan’s insight on the differences being seen in remote patient monitoring in the US versus in European countries</li><li>The biggest constraints found in America with remote healthcare</li><li>Dan’s insight on the non-traditional players who act as competition</li><li>What the future of Huma and Remote Patient Monitoring looks like</li><li>The possible limits with remote telehealth</li><li>How Dan defines health</li><li>How Dan defines health care as care with a smile</li></ul> Connect with Dan Vahdat<a href="https://huma.com/" target="_blank">Huma</a> Connect with Dr. Gautam Gulati &amp; Dr. Jordan Shlain<a href="https://www.hlth.com/" target="_blank">HLTH</a><a href="https://twitter.com/drgautamgulati" target="_blank">Dr. Gulati on Twitter</a><a href="https://www.linkedin.com/in/gautamgulati" target="_blank">Dr. Gulati on LinkedIn</a><a href="https://www.linkedin.com/in/drjordanshlain/" target="_blank">Dr. Shlain on LinkedIn</a><a href="https://twitter.com/DrShlain" target="_blank">Dr. Shlain on Twitter</a>  Introductory Quote[4:00–4:49]“In the past 18 months we have done national projects. Not one hospital, not two hospitals, not one region - across large scale countries as big as Germany, UK, France and not only modern countries but countries like India…and so on. Projects that are quite big..We have shipped millions of devices for our projects…This showed that technology can help at scale.

S2 Ep17: Just How Much Can Remote Patient Monitoring Technology Scale? —featuring Dan Vahdat

CEO & Founder

Trusted Health Information in an Overloaded World

How can personalized information and education help address the challenges in healthcare? In this episode, Dr. Jenny Yu, the Chief Health Officer for Healthline.com, discusses the importance of accessible and reliable health information, the affordability of healthcare, and the promotion of healthy lifestyle choices. She highlights Healthline.com&#39;s collaboration with various healthcare providers and its focus on delivering accurate and comprehensive content. In this conversation, Dr. Yu underscores the significance of cross-functional partnerships, advocating for an integrated approach to patient care. She also encourages listeners to stay updated with Healthline.com&#39;s forthcoming initiatives, aimed at addressing education, access, and cost-related challenges in the healthcare domain. Tune in to learn why reliable healthcare information and collaborations are needed to transform the healthcare ecosystem. About Jenny Yu:Jenny Yu, MD FACS is the Chief Health Officer for Healthline Media, the number one healthpublisher that drives well-being forward by leading our audience of 74 million people to take action and improve their lives. She leads the Medical Affairs team and supports the organization in strategy, growth, and medical integrity. Prior to joining the organization in 2020, she was a practicing academic clinician with experience in research and operation. She is the Co-founder of a non-profit, Project Theia, with focus on education, care, and innovation in facial reconstructive surgeries for global communities. She has a broad interest in innovation and solutions that help patients navigate the complexity of the healthcare systems. During her tenure at Healthline Media and RVO Health, she has engaged in various thought leadership opportunities and provided her clinical perspective internally and externally onbroad-ranging topics such as access and adherence, whole-person health, and health literacy. She is a graduate of The Ohio State University Medical School and completed ophthalmology residency and an Oculoplastics fellowship at the University of Pittsburgh Medical Center. She has over 20+ publications in peer-reviewed journals, numerous book chapters, and various speaking engagements during her 15+ years of clinical practice. Things You’ll Learn:<ul><li>Access to reliable and accessible health information is crucial for patients and consumers. </li><li>High healthcare costs significantly impact patient outcomes, highlighting the necessity for affordable healthcare solutions.</li><li>Personalized communication and consistent messaging play a vital role in effective healthcare practices.</li><li>Cross-functional partnerships and collaborations are essential in addressing holistic health needs and promoting preventive care.</li><li>Technology and innovative services have a substantial impact on improving healthcare accessibility, education, and cost concerns.</li></ul> Resources:<ul><li>Connect with and follow Jenny Yu on <a href="https://www.linkedin.com/in/jenny-yu-md-facs-7b98031/" target="_blank">LinkedIn</a>.</li><li>Follow Healthline on <a href="https://www.linkedin.com/company/healthline-media/" target="_blank">LinkedIn</a>.</li><li>Visit the Healthline <a href="https://www.healthline.com/" target="_blank">Website</a> and <a href="https://www.healthlinemedia.com/" target="_blank">here</a>!</li></ul>

S4 E3: Trusted Health Information in an Overloaded World

Chief Health Officer

Podcast

S2 Ep9: Powering Smarter Healthcare Decisions—featuring Mark Menton

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