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Normalizing Stigmatized Health Issues — featuring Melissa Waters of hims & hers

On this episode of HLTH Matters, Melissa joins Dr. Kuku to explain how Hims &amp; Hers provides care in stigmatized categories like erectile dysfunction and sexual wellness. She shares Hims &amp; Hers’ ambitions around normalizing these stigmatized issues, democratizing access to care, providing price transparency and delivering a high-quality experience. Listen in for insight on Hims &amp; Hers’ stand on access to contraception as a human right and learn how the platform is building trust and credibility with consumers.

S1 Ep6: Normalizing Stigmatized Health Issues — featuring Melissa Waters of hims & hers

Life-changing Care for Anxiety, Depression, & More—featuring Brad Kittredge and

Navigating the mental healthcare space can be very frustrating for patients. In this episode, Brightside Health co-founders Brad Kittredge (CEO), and Mimi Winsberg (CMO), talk about how the company uses its virtual platform to provide access to good mental healthcare to individuals resulting in improved outcomes and engagement. They discuss how they address gaps in the mental healthcare space, such as access, quality, and lack of high-acuity treatment for patients with high-severity symptoms or comorbid medical conditions. With the help of a digitized evidence-based mode, patients and providers can connect safely, in real-time, and with quick feedback. Brad and Mimi also explain their work with payers to meet all necessary standards and make their virtual service widely accessible. Tune in and listen to the game-changing platform Brightside Health brings to the mental healthcare space! About Brad Kittredge:Brad Kittredge, Co-founder, and Chief Executive Officer of Brightside Health has spent over a decade pioneering evidence-based and consumer-driven healthcare solutions, including building the Product teams at 23andMe and Lantern. Inspired by the challenges of a close family member with lifelong depression, Brad’s mission is to ensure that everyone has access to life-changing mental health care with measurably better outcomes. He holds an MPH, MBA, and Psychology degrees from the University of California, Berkeley. About Mimi Winsberg:Brightside Health Co-founder and Chief Medical Officer Mimi Winsberg, MD, a Stanford-trained psychiatrist with over 25 years of clinical experience, has profound expertise in the application of digital tools and therapeutics that impact behavioral health. Mimi leads and oversees Brightside’s psychiatry and therapy clinical programs, with a focus on optimizing engagement and outcomes in individuals with mental health conditions across the range of severity. Prior to Brightside, Mimi applied her clinical skills in leadership roles at Ginger and Lyra, as well as serving as the on-site psychiatrist at the Facebook wellness center. Mimi also holds a B.A. in Neuroscience from Harvard College and is on the leadership council of Brainstorm, the Stanford Laboratory for Brain Health Innovation and Entrepreneurship. Things You’ll Learn:<ul><li>Patients with higher-severity mental symptoms are bounced around.</li><li>Brightside digitized the Collaborative Assessment and Management of Suicidality and combined it with standard care to develop their remote patient monitoring platform.</li><li>Brightside is launching Crisis Care, a national program for patients experiencing active suicidal ideation.</li><li>About 50,000 people take their own lives in the US every year, and for every suicide death, over 200 are seriously considering suicide.</li><li>One demonstrates their impact on healthcare through peer review.</li><li>Virtual care has become on par with in-person care, aside from physical exams in the mental health space.</li><li>Payers can see the data that backs the work Brightside has been doing as effective in a measurable way in terms of clinical and financial impact.</li></ul> Resources:<ul><li>Connect with and follow Brad Kittredge on <a href="https://www.linkedin.com/in/brad-kittredge-6970534/" target="_blank">LinkedIn</a>.</li><li>Connect with and follow Mimi Winsberg on <a href="https://www.linkedin.com/in/mimi-winsberg-m-d-9279a61/" target="_blank">LinkedIn</a>.</li><li>Follow Brightside Health on <a href="https://www.linkedin.com/company/brightsidehealth/" target="_blank">LinkedIn</a>.</li><li>Visit the Brightside Health <a href="https://www.brightside.com/" target="_blank">Website</a>.</li></ul>

S3 Ep16: Life-changing Care for Anxiety, Depression, & More—featuring Brad Kittredge and Mimi Winsberg

Chief Executive Officer

Chief Medical Officer and Co-Founder

The Beat: The Future of Virtual Care

How does Teladoc manage the equilibrium between revenue growth and profitability, and what approaches are they employing to enhance value for their customers? In this episode, Kelly Bliss, President of U.S. Group Health at Teladoc, delves into Teladoc&#39;s significant growth agenda, focusing on areas such as whole-person health and the innovative strategies they are employing in the telehealth industry. Kelly shares insights into their balanced growth approach, investment in research and development, and the value they offer to clients. She also covers the forecast for virtual care spending, the impact of AI on revenue and cost management, and Teladoc&#39;s innovative weight loss program.  Tune in for a deep dive into the evolving landscape of virtual health services and the innovative strategies driving Teladoc&#39;s growth. About Kelly Bliss:Kelly Bliss is president of U.S. Group Health. She oversees sales, client management, and client and commercial operations for the business. Ms. Bliss has strong expertise in creating cohesive client-focused organizations. Most recently, she held the position of chief client officer at Teladoc Health. Under her leadership, client services achieved record growth and retention through a focus on delivering value and a best-in-class experience to our clients. Ms. Bliss also built and managed high-functioning, global teams at companies such as Best Doctors and InterSystems. At Best Doctors, she served as chief of staff, leading the organization&#39;s key strategic growth initiatives until the eventual acquisition by Teladoc Health in 2017. Ms. Bliss was recognized as one of the Top 25 Women Leaders in Healthcare Software of 2020 by The Healthcare Technology Report and serves as executive sponsor for the Teladoc Health Women&#39;s Network. She holds a bachelor&#39;s degree in industrial psychology from Nichols College. Things You’ll Learn:<ul><li>Teladoc places a priority on well-rounded growth, giving significant attention to both revenue and profitability. </li><li>This commitment is supported by a robust balance sheet and substantial investments in research and development.</li><li>The growing significance of hyper-personalized member experiences and the utilization of multiple artificial intelligence models to enhance outcomes for clients and members.</li><li>Kelly Bliss&#39;s professional odyssey as a &quot;code breaker&quot; involves challenging norms and assembling unconventional teams to optimize and create high-performance team dynamics.</li><li>The surge of virtual care is evident, with Teladoc&#39;s research indicating a growing trend among employers investing in comprehensive virtual care providers. </li></ul>Resources:<ul><li>Connect with and follow Kelly Bliss on <a href="https://www.linkedin.com/in/kellybliss/" target="_blank">LinkedIn</a>.</li><li>Follow Teladoc on <a href="https://www.linkedin.com/company/teladoc-health/" target="_blank">LinkedIn</a> and visit their <a href="https://www.teladochealth.com/" target="_blank">website</a>.</li></ul>

S1 E11: The Beat: The Future of Virtual Care

President, US Group Health

Unlocking Seamless Healthcare Experiences with Digital Identity

From airports to the world of healthcare, digital identities have seamlessly transformed how we navigate and personalize our experiences. In this episode, Saul Marquez hosts Jason Sherwin, Senior Director of Business Development at Clear, and Ryan Howells, a Principal at Leavitt Partners and Program Manager at CARIN Alliance. The discussion delves into the significance of digital identity in healthcare. Jason explains how Clear&#39;s consumer-facing identity platform, known for its privacy and trust in the aviation industry, can empower safer and more convenient healthcare experiences. Ryan, representing the CARIN Alliance, highlights the importance of identity and patient data access, emphasizing their work in enabling consumers to control their health information. They both describe practical initiatives where consumers can access their health data easily, offering providers and payers the means to streamline processes and enhance patient experiences. Learn how digital identity solutions can revolutionize healthcare and make patient data more accessible and user-friendly. About Jason Sherwin:Jason Sherwin is the Senior Director of Business Development at Clear. He is a passionate strategic thinker who is driven to challenge long-held healthcare standards. Jason has 13 years of expertise in the health technology field, focusing on product planning and commercial growth. In his role at Clear, Jason works cross-functionally with executives and other leaders in marketing, operations, and IT to maximize outcomes. Jason completed his MBA at the Stern School of Business, which enabled him to apply the principles he learned to his real-world work. His expertise in designing successful strategies for managing organizational change and gauging success was further boosted by his specialization in Leadership &amp; Change Management. Jason also completed his Bachelor of Science at Skidmore College in 2009. About Ryan Howells:Ryan Howells is Principal at Leavitt Partners and Program Manager at CARIN Alliance. He focuses on healthcare policy and interoperability issues, working with key stakeholders, including the White House, Congress, HHS, and VHA. His role is instrumental in driving consumer access to healthcare data and enabling interoperability in the healthcare ecosystem. Ryan is also a Member of the Medicaid Information Technology Architecture (MITA) Governance Board at the Centers for Medicare &amp; Medicaid Services, intending to provide strategic direction and tactic oversight. Ryan has earned his Master of Arts in Health Services Administration at the University of Southern California. Things You’ll Learn:<ul><li>In healthcare, identity is critical. Getting the patient&#39;s identity wrong isn&#39;t an option.</li><li>Streamlining healthcare through digital identity can significantly reduce provider costs and improve patient matching.</li><li>The 21st Century Cures Act, Fire APIs, and identity-proof credentials are revolutionizing how consumers access their healthcare data.</li><li>Individuals can prove their identity, for example, when checking in for an appointment with their doctor, through a unique digital identity, similar to taking a selfie.</li><li>The goal is to place patients in control of their health information, providing a seamless experience.</li><li>Trust is a crucial aspect, making the digital identity a reliable solution for healthcare data.</li></ul> Resources:<ul><li>Connect with and follow Jason on <a href="https://www.linkedin.com/in/jasonsherwinhealth/" target="_blank">LinkedIn</a>.</li><li>Visit CLEAR on their <a href="https://www.clearme.com/" target="_blank">website</a> and follow them on <a href="https://www.linkedin.com/company/clear-by-alclear-llc/" target="_blank">LinkedIn</a>.</li><li>Connect with and follow Ryan on <a href="https://www.linkedin.com/in/ryanhowells/" target="_blank">LinkedIn</a>.</li><li>Learn more about Leavitt Partners on this <a href="https://leavittpartners.com/" target="_blank">website</a> and <a href="https://www.linkedin.com/company/leavitt-partners/" target="_blank">LinkedIn</a>.</li><li>Visit CARIN Alliance on their <a href="https://www.carinalliance.com/" target="_blank">website</a> and follow them on <a href="https://www.linkedin.com/company/carinalliance/" target="_blank">LinkedIn</a>.</li></ul>

S4 E8: Unlocking Seamless Healthcare Experiences with Digital Identity

Senior Director of Business Development

Principal

Podcast

S1 Ep6: Normalizing Stigmatized Health Issues — featuring Melissa Waters of hims & hers

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