Thursday, Feb 18, 2021 | 1:00 PM ET

Striking the Perfect Balance Between Telehealth & In-Person Care

Striking the Perfect Balance Between Telehealth & In-Person Care

It seems like just yesterday many health systems didn’t consider implementing telehealth solutions to enable virtual patient visits as part of their overall care delivery strategy. There were many reasons for that—health systems weren’t bought-in on the ROI, they were concerned about clinician adoption and clinical efficacy, and they were unaware of whether patients would be interested in engaging with providers virtually. In 2020, there was a seismic shift across payers, providers, and patients alike due to the COVID-19 pandemic, forever changing the telehealth landscape and opening new doors for the future.

By deploying telehealth and hospital at home programs with patients, providers used audio and visual technologies to support care delivery strategies and address critical issues facing their organization—such as increasing hospital bed capacity and diverting non-critical patients from the emergency department. The future of telehealth in 2021 (and beyond) is filled with opportunity—and for payers and providers who lean in on the future of telehealth, the possibilities are endless. Join industry leaders in remote patient monitoring (RPM) and telehealth for a cross-functional discussion centered around what is next in telehealth.


  • Specific examples and strategies for success with remote patient monitoring and telehealth
  • Understand reimbursement changes that went into effect in 2020 and what will remain with the 2021 Physician Fee Schedule released by CMS
  • What the “new normal” looks like as the COVID-19 vaccine rolls out—and tactics for payers and providers
  • How telehealth will expand into a myriad of patient populations previously untapped for such virtual care delivery options


Nolan SantosaVP, Client Strategy, Health Recovery Solutions


Katy WisemanSenior Director, Strategic Initiatives, Brookdale Senior Living

Sameer Badlani, MD, FACPChief Information Officer, M Health Fairview

Rick AbbottVice President, Product and Market Solutions, Premera Blue Cross

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