Last Updated June 13, 2022
You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our website, but by doing so, you may not be able to use certain features on our website or take full advantage of all of our offerings.
1. Cookies we Use
Cookies (and similar technologies) are small text files placed onto your device (computer, mobile phone, etc) by certain websites that you visit or e-mails that you open and generally collect standard internet log information and visitor behaviour information. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. For further information visit www.aboutcookies.org or www.allaboutcookies.org
Cookies can be ‘first-party’ or ‘third-party’ depending on the domain that sets them.
Third-party cookies. These cookies are set by another parties website (so not ours) and information is collected and used in accordance with that parties policies.
First-part and third-party cookies can be either ‘session’ or ‘persistent’ cookies depending on their duration and our websites use both persistent and session cookies.
Session Cookies. These cookies are temporary cookies that remain on your computer or device until you leave our website. They allow our website to link your actions during a browser session. We may use these for a variety of purposes such as remembering what you clicked on, on the previous page visited. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies expire and are deleted;
Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie, as well as your browser settings). Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site or to target advertising.
2. Cookies we Use
We use different types of cookies as set out below:
Strictly Necessary cookies: These cookies are necessary for our website to function correctly and therefore should not be turned off. They enable you to move around our website and use our website features. Without these cookies, you would not be able to navigate between pages or use certain vital features of our website. For example, we use a necessary cookie to record where you have added an item into your shopping cart so you are able to view and pay for this item when you checkout. As these cookies are necessary for the provision of our website and services to you, we do not require your consent for their use. You can set your browser to block or alert you about these cookies, but if you do so, some parts of the website will not work.
Performance/Analytics cookies: These cookies help us understand how you interact with our website by providing information such as the pages visited, the time spent on the website, and any issues encountered, such as error messages. The information these cookies collect are aggregated statistics and help us improve the way our website works.
Functionality cookies: These cookies allow our website to remember if you have previously visited our website or the choices you make on our website (such as your user-name, language, region or preferences) to provide a more personalised online experience.
Targeting/Advertising cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They help us measure the effectiveness of advertising campaigns on our websites and may also result in your seeing advertisements for some of our products you may be interested in when visiting other websites or apps. We may share this information with third parties, including advertisers and our agencies.
Email interaction technology: Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We (or our marketing service provider on our behalf) use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you do not wish the web beacon to be downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.
We keep a record of the cookies we use and their details:
Cookie Name: _ga
Source: Google Analytics
Expiration: 2 years
Purpose: Set by Google Analytics to collect data on site usage. This data is used for analytics reports that help us to improve the site.
Cookie Name: gcl_au
Source: Google Adsense
Expiration: 3 months
Purpose: To store and track conversions
Cookie Name: cto_bundle
Expiration: 3 months
Purpose: Helps serve advertising
Cookie Name: swapcard-auth-api-refresh-token
Expiration: 13 months
Purpose: Integration to register for HLTH events
Cookie Name: f_id
Expiration: 1 year
Purpose: Helps serve advertising
You can choose whether or not you want us to set cookies on your device by interacting with the cookie banner on our website which allows you accept/reject our cookies or tailor your cookie preferences. However, please bear in mind that we do not require your consent to place necessary cookies (see section above on “Cookies we Use”) on your device when you visit our website and by using our website you accept that these necessary cookies will be placed as normal.
You may configure the settings of your browser to activate, disable or delete cookies. Detailed instructions are provided by your browser. If you disable or delete cookies, however, you may have to manually adjust some preferences every time you visit the website and some functionalities may not work. Please see links below for instructions on how to turn off or delete cookies on popular browsers.
We keep our Cookies Policy under regular review, and we will place any updates on this website.
5. Contacting Us