ENGAGE at HLTH - In partnership with MedCity News
Patient engagement and experience have become an ever pressing priority for healthcare stakeholders of all stripes following Covid. The agenda will explore how providers and payers are focusing on patient-centricity in the light of a pandemic that kept many people at home, as well as how they and others are working towards more equitable care for all. Hear from patients, leading provider/ payer executives and tech startups about how to move the needle forward in patient experience.
Sunday | November 13
9:30 AM — 10:30 AM PST
Partner Programs
Location:
The Disco Stage, Venetian Ballroom, Lvl 2
Reimagining the In-Person Patient Experience
Whether it be in a clinic or in the hospital, patients want to be seen and heard. Traditional EHR technology forces the primary care physician behind a screen as they scramble to enter information into the clinical record. Meanwhile, the physical design of a space, be it an out-patient center, or a hospital, can also have a great impact on a patient’s experience as can the experience of setting up appointments and communication. Learn from a panel of experts about how the patient journey can be improved.
Moderator: Jack Stockert, Managing Director, Health 2047
Speakers:
Tom Bianculli, CTO, Zebra Technologies
Peter Durlach, Executive Vice President and Chief Strategy Officer at Nuance Communications
Erica Olenski Johansen, Founding Executive Director, August Artists
Shannon Connor Phillips, Former VP, Region Chief Medical Officer, Ambulatory Care; President, Intermountain Medical Group-UT, Intermountain Healthcare
10:45 AM — 11:05 AM PST
Partner Programs
Location:
The Disco Stage, Venetian Ballroom, Lvl 2
What Should An Ethical PBM Look Like?
Pharmacy benefits managers (PBMs) have come under growing scrutiny from employers and governments over how they calculate drug costs and the opaque supply chains they are part of. Some PBMs are also owned by large insurance companies, a relationship many argue is inherently conflict-ridden. So can a PBM work effectively to ensure patients are getting access to affordable drugs? Hear from the CEO of an up-and-coming PBM who doesn’t mince his words and calls out the large PBMs for their unfair practices.
Moderator: Arundhati Parmar, Editor-in-Chief, MedCity News
Speaker: A.J. Loiacono, CEO, Capital Rx
11:05 AM — 11:25 AM PST
Partner Programs
Location:
The Disco Stage, Venetian Ballroom, Lvl 2
From Prison to a PhD: An Expert in Training Addiction Recovery Professionals
Meet Haner Hernández, who was incarcerated for possession of a controlled substance in his 20s and then turned his life around to help others in the throes of addiction. A PhD, Dr. Hernandez is an expert in delivering addiction counseling and clinical supervision to professionals in the field. He has served as a consultant to a number of local and state health departments with a focus on disparities, building health equity, addiction treatment, and recovery support services.
Moderator: Katie Adams, Reporter, MedCity News
Speaker: Haner Hernández, Addiction Recovery Specialist
11:25 AM — 11:45 AM PST
Partner Programs
Location:
The Disco Stage, Venetian Ballroom, Lvl 2
How AI Can Aid Decision-Making, Address Clinician Burnout, and Staffing Capacity
AI/ML has made real strides in the world of medical imaging and the tech is also being used to address healthcare's administrative burden. But it is at the patient bedside where AI's predictive quality holds the most promise. Hear an expert in the field who is building tools that use statistical machine learning techniques to tease out subtle information from “messy” observational datasets and provide reliable inferences for individualizing care decisions. This can also have a tremendous positive impact on clinician burnout and solve for staffing constraints.
Moderator: Jay Bhatt, Primary Care Internist, Executive Director, Deloitte Center for Health Solutions & Deloitte Health Equity Institute
Speakers:
Suchi Saria, John C Malone Endowed Chair and Director of ML and Health at Johns Hopkins and Founder / CEO of Bayesian Health
12:00 PM — 1:00 PM PST
Partner Programs
Location:
The Disco Stage, Venetian Ballroom, Lvl 2
Investing in the Patient: What Technologies are VCs Interested In?
As improving patient outcomes, addressing health equity and greater patient engagement comes to the center of all healthcare discussions, what are the technologies that investors are intrigued by? What are the business models that make the most sense? Hear from a group of corporate and traditional VC firms.
Moderator: Morgan Cheatham, VP, Bessemer Venture Partners
Speakers:
Chris Bischoff, Managing Director, General Catalyst
Ulili Onovakpuri, Managing Partner Kapor Capital
Christine Brocato, System VP, Strategic Innovation, CommonSpirit Health
Kelsey Maguire, Managing Director, Blue Venture Fund
Vijay Patel, Partner, CVS Health Ventures